Check out this article on communicating with a colorist.

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With some gentle persuasion, our office has been buying more OWC Mercury Elite-AL Pro Drives than LaCie drives to fill out external hard drive needs. With the launch of a new daily web show on March 7th, our office is in a buying mood to build out what is needed for this new show. On the purchase list, five 750 GB “Quad-Interface” (eSATA, FW800, FW 400, USB2) OWC drives.

Not only is OWC (Other World Computing) customer service much easier to get a hold of than LaCie, but they are unbelievably willing to meet your needs. Just last week, one of the drives we ordered from them was having electrical issues - basically it wasn’t mounting regularly. I gave them a call and in about five minutes, I had a solution: We were to send this “faulty” drive back to them, meanwhile OWC would cross-ship us a replacement. This all happened Monday, by Friday we had a new drive in our hands. Amazing! The are really, “Other World Computing.”

I have been using OWC drives for my personal and profession storage needs for about two years now, and I have no complaints about their drives, or doing business with them. If you live in the mid-west you will experience a shorter shipping time seeing that OWC in in Illinois.

Check them out - they do more than externals too. Any upgrades you need for your mac, they probably have it. Look them up - I would bet you enjoy them as much as I have.

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